Terms of Use

Welcome to the LO&VI website

By browsing our site and making a purchase, you agree to these Terms of Use. Please read them carefully before placing any order.

Use of the Site

This site is for personal and non-commercial use. You agree not to use our shop fraudulently, illegally, or harmfully (hacking attempts, virus distribution, unauthorized data collection, etc.).

We reserve the right to refuse access to our services or cancel an order in case of misuse or violation of these terms.

Products and Availability

The descriptions and visuals of our products are presented with the utmost care. However, slight differences may exist (e.g., color rendering depending on screens).

Our stocks are regularly updated, but it may happen that a product is no longer available after order confirmation. In this case, we will inform you promptly and offer a refund or exchange.

Prices and Payments

Prices displayed are in euros (€) including all taxes.

Your orders are paid for via secure providers (Shopify Payments, PayPal, etc.). We never store your banking information.

Orders and Delivery

Once your order is confirmed, you will receive a confirmation email.

Delivery times and costs are indicated at the time of your purchase. We are not responsible for delays caused by carriers, but we will do our best to help you track your package.

You must check that the address provided is correct: any address error resulting in a return or loss of package remains the customer's responsibility.

Returns and Refunds

You have a legal period of 14 days from receipt of your order to exercise your right of withdrawal.

Returned products must be in their original condition (unworn, unwashed, with tags). Return shipping costs may remain at your expense, unless it is our error (defective product or wrong item sent).

For more information, consult our Refund Policy.

Intellectual Property

All elements present on our site (texts, images, logos, graphics, design, etc.) are protected by intellectual property rights.

Any reproduction or use without prior written authorization is prohibited.

Limitation of Liability

We make every effort to ensure the proper functioning of the site. However, we do not guarantee that our shop will be free of errors, bugs or temporary interruptions.

We decline all responsibility for indirect damages related to the use of our site or our products.

Modifications

We reserve the right to modify these Terms of Use at any time to adapt them to changes in our activity, legislation, or our services. The new conditions will take effect upon their publication on the site.

Contact

For any questions regarding these Terms of Use, you can contact us:

LO&VI – Customer Service

 Email: lovi.wrld@gmail.com